Privacy Policy

Crux Creative (ABN 45 925 066 732) respects your privacy and is committed to protecting the personal information you provide when using this website.

This Privacy Policy explains what information we collect, how we use it and the steps we take to protect it.

Information we collect

We collect personal information that you voluntarily provide when you contact us through our website. This may include your:

• Name
• Email address
• Phone number
• Company name
• Any other information you choose to include in your enquiry

We also collect limited technical information automatically when you visit our website, including your IP address, browser type and general website usage information. This helps us maintain website security, prevent spam and better understand how our website is used.

How we use your information

We use the information we collect to:

• Respond to your enquiries
• Communicate with you about your project or request
• Improve our website and services
• Protect our website against spam and malicious activity
• Meet our legal obligations where required

We will not sell your personal information.

Website analytics

This website uses Google Analytics 4 to help us understand how visitors use our website. Google Analytics collects information such as pages visited, time spent on the website and general usage patterns.

Google may process this information on servers located outside Australia. We use this information only to improve our website and the experience of our visitors.

You can learn more about how Google collects and processes information by visiting Google’s Privacy Policy.

Cookies

Our website uses cookies to help improve your browsing experience and to support website analytics.

You can choose to disable cookies through your browser settings. Doing so may affect the functionality of some parts of this website.

Third-party service providers

We use trusted third-party providers to operate our business and website, including:

• SiteGround (website hosting)
• Google Workspace (business email)
• Google Analytics (website analytics)

These providers may store or process information on our behalf, including in countries outside Australia.

How long we keep your information

We retain personal information only for as long as reasonably necessary to respond to enquiries, maintain business records or meet our legal obligations.

Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

While we take appropriate security measures, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Your rights

You may contact us at any time to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request that we delete your personal information where we are not legally required to retain it

Data breaches

If an eligible data breach occurs that is likely to result in serious harm, we will comply with our obligations under Australia’s Notifiable Data Breaches scheme, including notifying affected individuals and the Office of the Australian Information Commissioner where required.

Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact Dale Wallace at Crux Creative:

info@cruxcreative.com.au
0468 601 423

This Privacy Policy was last updated on 11 July 2026.