Privacy Policy

This privacy policy sets out how Crux Creative (ABN 45 925 066 732) uses and protects any information that you provide when you use this website.

Crux Creative is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Crux Creative may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

The data we collect and why we collect it.

The purpose of collecting any personal information from you will depend on how you interact with Crux Creative’s website. Your personal information is only collected by Crux Creative if you fill out one of our online forms.

We use the personal information that you provide us with to answer your queries and provide information. If you sign up to Crux Creative’s newsletter, we will also use your information to send you occasional information. You can unsubscribe from our newsletter at any time.

Information that you provide via a contact form will be retained so that we can provide you with the best possible quality of communications in the future. We also store your IP address and browser user agent string to assist with spam detection.


To improve your experience on our site, we may make use of cookies. Cookies are an industry standard and are commonly used by many websites. A cookie is a small text file that our site may place on your computer to store your preferences. You may disable the use of cookies by selecting the appropriate settings in your browser, however, please note that if you do this you may not be able to use the full functionality of this website.

Embedded content from other websites.

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Links to other websites.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Google Analytics.

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy and for the purposes set out above. You can opt-out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.

How long we retain your data.

If you submit a contact form, the metadata and information provided are retained indefinitely. This is so we can provide you with the best possible quality of communications in the future.

What rights you have over your data.

You can request that we erase any personal data we hold about you at any time. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your contact information.

If you would like to contact us regarding any privacy-specific concerns, you can email and we will get back to you as soon as possible.

How we protect your data.

In all cases, your personal information that is submitted to our website is held with the strictest confidence. This information is securely stored, and access is restricted to authorised Crux Creative personnel only, ensuring that it is protected and safeguarded. Crux Creative does not share, sell or in any other way disclose your personal information with any third party.

What data breach procedures we have in place.

In the unlikely event of a data breach, we will attempt to notify all individuals who may be affected using the contact details that we have on record. We will also report the breach to the Office of the Australian Information Commissioner if applicable.

Contacting us.

If you have any questions about this privacy policy, the practices of this site, or your dealings with this site, please contact us by emailing or calling 0468 601 423.

This policy is effective as of 31 October 2020.